It is hot this summer! Please read: American Red Cross Heat & Hydration Safety
The ReStore volunteers will assist the ReStore Staff with receiving, pricing, and processing donations. The Volunteers will also need to manage one or more sections of the store, keeping the donations they process moving through our stockroom. Once the donations have been processed, volunteers will hit the floor with enthusiasm and serve as a resource for keeping the store sections stocked, tidy, and providing assistance with customers throughout their shift. Volunteers are expected to be greeting every customer that enters the ReStore.
Job Responsibilities:
- Receive incoming donations, providing donors with outstanding customer service while respecting social distancing guidelines, and enforced safety protocol as outlined by Richmond Habitat.
- Processing and sanitizing incoming customer donations with guidance from the ReStore Staff.
- Assist in various day-to-day operations in the donations processing center and on the sales floor.
- Responds promptly to customer inquiries; answering questions and providing customer service to the best of their ability.
- Provide excellent customer service to all shoppers
- Organize items and maintain the cleanliness of the store
- Assist in rearranging vignettes and other special displays
- Learn the pricing structure for various frequently donated items.
- Responds promptly to radio communications between staff and other volunteers.
Knowledge/Skills/Abilities:
- Belief in Habitat for Humanity's global mission, principles, and structure.
- Works well independently but can also work well in a group or as part of a team.
- Ability to follow verbal and written instructions.
- Works well independently but can also work well in a group or as part of a team.
- Ability to lift and/or move heavy furniture and appliances with furniture dollies and carts.
- Ability to sit or stand for up to 3 hours in warehouse conditions.
- Adheres to all ReStore safety and dress code regulations.
Minimum Age Requirements: Any volunteers under the age of 18 MUST have a waiver signed by their parent/guardian, and are NOT able to use power tools or ladders over 4 feet.
- MINIMUM AGE REQUIREMENT AS OF JULY 1 2023: All volunteers must be 16 years of age or older to volunteer. Any youth, that are 16 and 17 MUST have an adult volunteer with them until otherwise directed by a Habitat Supervisor that they are okay to come out to volunteer independently! BOTH the youth and adult volunteers should have volunteer accounts, completed waivers and signed up for shifts.
Clothing: Volunteers must wear closed-toed shoes. Volunteers should wear comfortable clothing that they don't mind getting dirty. Volunteers should not wear cropped shirts or shorts that prevent the ability to bend over without being exposed.
Please be advised that a Volunteer Waiver is required to participate in this opportunity. If you did not complete one during registration you will not have access to the opportunities below. You can fill one out by clicking the RESPOND button to the right of the screen.
Richmond Habitat for Humanity has updated its safety and sanitation protocols. Click for more information: Safety | Sanitation
DOING HOURS FOR COURT? Please make sure to check out our policy and fill out the form PRIOR to volunteering if you will need credit or a letter verifying your hours. Find about more HERE!
Any volunteer that wants a signed letter at the end of their service must submit for approval before starting to volunteer. This is applicable for court and other purposes.
